SHIELDMSP / PLATFORM
MVP IN DEVELOPMENTFrom security signal
to considered action.
A constrained decision and response layer for MSPs. ShieldMSP is being built to extend your existing endpoint security tools, with deterministic rules, AI assistance, and policy-controlled execution.
THE ARCHITECTURE
Every step has a purpose.
Detection remains with your security provider. ShieldMSP’s role begins with the alert and continues through decision, safe response, verification, and audit.
Ingest & validate
Security-provider alerts enter a tenant-scoped pipeline. Source and schema validation come before processing.
Normalize & deduplicate
A common alert format makes provider events usable by the rule engine. Duplicate signals are identified before repeated decisions.
Evaluate deterministic rules
Sigma rules classify the alert, associate MITRE ATT&CK context, and produce a reproducible decision. The rule engine is the primary authority.
Add AI context
AI provides explanations and investigation recommendations as an assistance layer. It cannot independently authorize or dispatch endpoint actions.
Enforce the safety gate
Rule confirmation, confidence routing, asset tier, tenant ownership, and permitted actions determine whether response can proceed or must escalate.
Respond, verify & audit
Only permitted actions can be dispatched through the relevant provider. Response state is checked and the decision and outcome are recorded.
INTERACTIVE WALKTHROUGH
See the boundaries in action.
Explore sample outcomes for a standard workstation, critical server, and uncertain activity.
01 / SECURITY SIGNAL
SAMPLE INCIDENTRansomware execution indicator
A sample Microsoft Defender alert enters the normalization pipeline. The alert and endpoint context remain scoped to the sample customer.
THE MSP WORKFLOW
Clear context. The right owner.
OPERATIONS
One view, distinct environments.
The intended workspace brings incidents and outcomes together while preserving customer context and tenant-scoped execution permissions.
- Matched rules and plain-English explanations
- Criticality and response status for each endpoint
- Escalations with the reason a human is needed
ACCOUNTABILITY
A decision you can trace.
The audit model links the original alert to its rules, safety evaluation, action, verification, and responsible actor.
- Human and system actions remain distinguishable
- Blocked and observe-only decisions are recorded
- Reconnection follows an authorized review
LET’S BUILD WHAT COMES NEXT
Put control at the
center of your response.
Help shape ShieldMSP around
your MSP’s real-world operations.